Freight Terms Standard ground freight will be prepaid on Orders under $99 excluding Taxes where applicable on all electronics, orders over $99 excluding taxes will be shipped Free to a single destination in the continental United States. A 3% freight allowance will be applied to all orders over $99 shipped to one location in Alaska, Hawaii, Puerto Rico, Canada or Mexico. The maximum dollar amount of office machines, tape products, batteries, moving supplies, A/V mounts over 50 lbs, 13"+ televisions /LCDs, furniture, home theater kits, metal/wood products, bulk wiring products, observation/security systems, surge/UPS systems, power inverters, structured wire enclosures, floor-standing/tower speakers, central vacuum systems and central vacuum components may not exceed 50% of total order in either circumstance. Speaker boxes, projector screens, air conditioners and 14" or larger observation monitors and systems are excluded from the Free freight programs.
Certain restrictions apply which exclude additional products from this free freight program.
If an order originally qualified for prepaid freight, one backorder from the original order will be shipped with prepaid freight. All other subsequent backorders are subject to normal shipping and handling policies if less than $99.
Shipments not qualifying for free freight are subject to shipping rates, accessorial surcharges and other fees as applicable. Additional charges could also be assessed that may include fuel surcharges and dimensional/oversize fees, when required by carriers? regulations. All such charges as mentioned herein, along with any insurance costs, are calculated and added to the invoice total and are non-refundable.
If an order is refused for any reason, Marvelous Technology will be compensated for all shipping charges, including any C.O.D. fees, as well as a 15% restock fee. Such compensation must be received before any other orders are released to the customer.
All orders are shipped FOB CA, MI, and OK. Damages are the responsibility of the carrier once the shipment is delivered to the carrier. Customers must make damage claims directly to the carrier within 6 days of receipt of the order. All boxes and packaging material are necessary when filing a claim. Contact a Marvelous Technology customer service representative at 877-244-7992 for assistance.
Marvelous Technology recommends that highly fragile products are opened prior to accepting shipment.
All shipping/pricing discrepancies must be reported within 3 business days of receipt of order.
Returns All products sold by Marvelous Technologies, Inc. are sold with, to the extent that such warranties exist and are transferable, the manufacturer?s limited warranty.
Please read all warranty material carefully as the warranty period, service and transferability varies by manufacturer and product.
All returns require a Return Goods Authorization signed by an authorized Marvelous Technology representative.
Please call a Marvelous Technology customer service representative at 877-244-7992 for an RA number. Returns without this authorization will not be accepted. RAs are effective for 30 days only.
The RA number must be printed clearly on outside of the carton, and all products must be securely protected in double packaging. If the RA number is not visible, the shipment may be refused. If shipping labels are placed on or RA numbers written on the manufacturer?s boxes, the product will not be in resalable condition, and, in turn, will not be eligible for return. All original packaging and materials must be returned with the product.
All returns must be returned to Marvelous Technology with freight PREPAID. Damaged and defective product replacements will be sent with no freight expense to the customer. All non-defective returns will be assessed a 15% restock fee within 30 days of purchase and will only be accepted in resalable condition with all original packaging. Freight charges will not be refunded.
Defective product can be returned to Marvelous Technology within 20 days of sale. After 20 days, defective product must be returned to the manufacturer, under the specific warranty allowances.
Upon receipt and acceptance of returned items, Marvelous Technology will credit the customer?s account for merchandise costs. No cash refunds will be allowed. Credit on account will be issued for the amount paid on the original invoice.
The following items are not eligible for return:
1.Special orders, closeout items and discontinued items.
2.Items for which manufacturers will not accept returns.
3.Items showing obvious signs of misuse, consumer abuse or commercial use.
4.Color copiers, printers, fax machines, toner cartridges and consumables.
Please allow one week for return processing.
Returns will not be accepted 30 days after sale, regardless of reason.
Additional Terms Marvelous Technology has the option to substitute any item on backorder for a comparable item of equal or greater value. Backorders are shipped automatically. Customers must call in advance to cancel a backorder. Backorders less than $10 are automatically deleted so the customer must be sure to include them on the next order.
Marvelous Technology is not responsible for typographical errors or erroneous data in publications, Web site or any other media platform. Please note that items ordered may not be exactly as pictured in the catalog, Web site or promotional piece.
Prices are subject to change without notice.
Please contact a Marvelous Technology sales representative for the latest product pricing and availability.
Marvelous Technology reserves the right to limit quantities.
